To determine if the door switch is defective use a multimeter to test it for continuity.
Whirlpool ice maker dispenser not working.
You should also check the dispenser lever micro switch for continuity if the auger motor does not operate when the lever is depressed.
If the dispenser door motor is defective the dispenser door won t open.
Whirlpool redesigned the optics portion of this system around 2002 so there are two different diagnostic methods depending on which set of boards are installed in your refrigerator pre or post 2002 ice maker models.
Another issue could be that the ice maker needs to be reset.
To determine if the motor is defective first determine if the motor is getting power.
If the door switch does not have continuity when activated replace it.
As a result the dispenser will not dispense ice.
The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the freezer.
Replace any defective parts.
If the door switch fails the dispenser will not turn on.
If your whirlpool ice maker is not working but your water dispenser is then the control arm may be turned to the off position.
So if your gs5shaxsl01 refrigerator ice maker dispenser not working ice maker makes ice but won t dispense or ice maker not dispensing ice the following info will help you identify the problem.
If the switch is ok and the wiring and connections are ok the problem may be the auger motor or the dispenser control board.
Remove the control panel cover and verify that the actuator contacts the dispenser switch properly and if not check the actuator housing bracket switch mounting bracket and the actuator pivot.
If the switch fails continuity replace it.
The door switch turns off the ice and water dispenser when the refrigerator door is open.
Many parts also have a video showing step by step how to fix the ice maker won t dispense ice problem for whirlpool gs5shaxsl01.
If the auger motor and dispenser door are not receiving power then you should inspect the actuator and switch.