White Label Support Desk

Our 24 7 white label helpdesk is designed for msps and in house it teams who want to provide continuous reliable it support to their users without the expense of a large team.

White label support desk.

White label help desk is a type of it support where incidents and user requests are resolved under a customer s trademark. White label msp partner or white label helpdesk. They re canadian but the majority of their clients are in the us. We use global mentoring solutions for outsourced helpdesk for a portion of our customers and have been quite happy with them.

We combine a fully customizable it support interface with a dedicated team of hardware and systems specialists. Through gms white label help desk program we act as your front line support via phone 24 7 chat email and screen share. Our specialists easily adapt to your unique requirements and function as representatives of your business when your clients call. All under your managed services brand.

White label it help desk support services. White label help desk services by sciencesoft are distinguished by quick integration into your processes and a good understanding of entrusted apps and it components to keep users satisfied and enhance your positioning as a reliable service provider or a product vendor. By joining nectar desk as a white label partner you will receive full featured white label call center solution with advanced inbound call handling capabilities auto dialer helpdesk live chat automated calling campaigns and many more. Your white label help desk noc team can resolve connectivity and usage issues with pc s mac s tablets mobile devices printers servers network devices and cloud services.

Our end to end white label help desk support services allow you to focus on business critical functions while we run your technology for you. Augment your teams capacity with gms live expert a 100 north american based team of 130 technicians. Allowing your clients to get help quickly and get back to work in minutes. We can offer you complete 3rd party maintenance contracts but we understand there are times when you and your customers may not want the full works.

Outsourcing my it to microbyte was a weight off my shoulders. Infofinity llc s remote it support help desk has a streamlined process to provide immediate support to all valued customers round the clock. White label it support. Complete white label help desk support services.

They handle 85 of our calls without escalating.